Privacy Policy
GENERAL
The Casino is committed to safeguarding your personal data. This Privacy Policy outlines the types of information we collect, the reasons for collecting it, and how we use it.
By using our services, you agree to this Privacy Policy, which forms an agreement between you and the Casino (hereinafter referred to as "We," "Us," or "Our," as applicable).
We may update this Privacy Policy periodically and will notify you of any changes by publishing the updated terms on our platforms. We recommend reviewing this Privacy Policy regularly.
RIGHTS OF THE PERSONAL DATA SUBJECT
The processing of your personal data begins only after you provide clear and explicit consent (hereinafter referred to as "Consent").
- Your Consent is freely given, explicit, informed, and unambiguous. It may be provided directly by you or through your authorized representative in any form that confirms receipt of such consent, including but not limited to:
- IN WRITING
When providing Consent, the following details must be included: - Full name, including surname, first name, and patronymic (if applicable).
- Address of the data subject.
- Identification document details: document number, issue date, and issuing authority.
- For representatives: full name, address, identification document details, and proof of authority, such as a notarized power of attorney or equivalent document.
- Postal address of the Casino receiving the Consent.
- The purposes for processing personal data.
- A list of personal data for which consent is granted.
- Name and address of the legal entity processing personal data on behalf of the Casino, if applicable.
- Description of data processing methods and authorized actions.
- Duration of the Consent's validity and procedures for withdrawal.
- Signature of the personal data subject.
Consent may also be implied through specific actions demonstrating the intent to establish a legal relationship with the Casino. Examples include registration on the Casino website, depositing funds, placing bets, and adhering to the Terms and Conditions.
The Casino does not require Consent for data processing in the following cases:
- To fulfill obligations under international treaties or local laws.
- For administering justice or executing court or official decisions.
- To protect the life, health, or vital interests of the data subject when obtaining Consent is not feasible.
- To pursue the legitimate interests of the Casino or third parties, provided such processing does not infringe on the rights and freedoms of the data subject.
- For statistical or research purposes with mandatory anonymization, excluding marketing-related data processing.
- When the data is publicly accessible or provided by the data subject to an unlimited audience.
- When the data is subject to mandatory disclosure under local laws.
The Casino processes personal data exclusively for individuals who meet the criteria of customers, defined as those who have accepted the Casino’s Terms and Conditions and complied with specific requirements outlined in section 2.22. The Casino reserves the right to refuse, without explanation, to store, process, or provide access to any personal data belonging to a customer.
- Procedures for withdrawing Consent, accessing information about stored personal data, and requesting corrections, blocking, or destruction of data are conducted in compliance with the "General Data Protection Regulation" (GDPR). These requests will be fulfilled promptly and in accordance with applicable laws.
- We collect and process information that may be used for personal identification, including but not limited to your first name, surname, date of birth, credit card details, residential or other addresses, email address, telephone number, and other relevant personal information (hereinafter referred to as "Information").
You may be required to provide personal information when accessing our website, registering an account, or utilizing our services.
The types of personal information we may collect include:
- Contact Details: Phone number, email address.
- Residency Information: Geographic or postal address.
- Payment Information: Credit card or other payment details.
- Transaction History: Records of transactions conducted through our platform.
- Website Preferences: Data regarding your interactions and preferences while using the website.
- Feedback: Comments or evaluations regarding our services.
This information is collected, processed, and securely stored on our servers in compliance with the legal requirements of your jurisdiction.
Administrative and Traffic Information
When you interact with our services, our servers automatically store a unique activity log that gathers specific administrative and traffic-related data, including:
- Source IP address.
- Time and date of access.
- Web pages visited.
- Language preferences.
- Software crash reports.
- Type of browser used.
This data is essential for ensuring the highest quality of service delivery.
Transparency in Data Collection
We do not collect personal information about you without your knowledge or consent.
- We may automatically collect certain data, as previously mentioned, and receive Personal Information directly from you when voluntarily provided through our services or during interactions on the Casino site. Additionally, we may obtain personal information from online vendors, service providers, and customer lists lawfully acquired from third-party suppliers.
- We may engage third-party service providers to support online transactions and maintain your account. Any information you provide to these suppliers, service providers, or third-party e-commerce services will be accessible to us and processed in compliance with this Privacy Policy.
- Disclosure of Personal Information to third parties outside the company will only occur in accordance with this Privacy Policy and the legal requirements of your jurisdiction.
The personal information you provide is utilized to deliver our services, offer customer support, ensure security, conduct identity verification and checks, process online transactions, and facilitate participation in third-party promotions that meet our business requirements.
In the course of providing these services, we may share your personal information with carefully selected partners, including parties with whom you have agreements regarding data sharing.
Your personal information may also be used for:
- Promotional Offers: Providing offers and information about our products and services.
- Partner Promotions: Sharing offers and details about products and services from our partners to expand your options and enhance customer service.
We may occasionally request information through surveys or competitions. Participation is entirely voluntary, and you may choose whether to provide the requested information. Such information could include:
- Contact Details: Name, correspondence address, telephone number.
- Geographic Information: Postal address or postal code.
- Age: For eligibility verification.
By participating in competitions or accepting prizes from us, you consent to the use of your name for promotional purposes without additional compensation, except where prohibited by law.
If you have not explicitly opted out of receiving promotional communications, we may use your personal information, including your email address and phone number, to inform you about our products, services, promotions, and additional gaming products such as online poker, casino games, betting, and backgammon, as well as carefully selected third-party products and services.
We do not disclose your Personal Information to companies, organizations, or individuals not associated with the Casino, except in the following cases:
- With Your Consent:
- Personal Information may be shared if you have explicitly consented to such actions.
- Legal Obligations:
- If required by applicable law, or in good faith belief that such actions are necessary to:
- Comply with legal processes affecting the Casino, its websites, or services.
- Protect our rights, property, or the personal safety of our users and the public.
- If required by applicable law, or in good faith belief that such actions are necessary to:
- Fraud or Misconduct:
- If you are found, in our sole determination, to have engaged in deception, tampering with games, payment fraud (e.g., stolen credit cards, payment reversals, prohibited transactions, or money laundering), we reserve the right to share your information, including identity details, with:
- Other online gaming sites.
- Banks and credit card companies.
- Regulatory agencies and relevant law enforcement authorities.
- If you are found, in our sole determination, to have engaged in deception, tampering with games, payment fraud (e.g., stolen credit cards, payment reversals, prohibited transactions, or money laundering), we reserve the right to share your information, including identity details, with:
- Addiction Research:
- Your data may be shared with relevant institutions for public research purposes aimed at preventing gambling addiction.
You may opt out of receiving promotional communications at any time by:
- Adjusting your account settings through our sites or services.
- Responding to a promotional email with your request.
- Contacting our Customer Services via email or written correspondence.
Additionally, you can contact us if you wish to:
- Understand what personal information we collect, process, and store, including its sources.
- Verify the accuracy of your personal data.
- Update your personal information (subject to proof of necessity and identity verification).
- Lodge a complaint about how we use your personal information.
We will promptly update or delete any information as required by you, provided it complies with applicable laws. However, we may retain your personal information as required by the laws of your jurisdiction.
INFORMATION STORED ON YOUR DEVICE
By accessing our services, and with your consent, we may store information on your device in the form of "cookies." These are small text files containing letters and numbers that help us record your preferences. Cookies are saved on your device when you interact with our services, including when visiting our websites and online pages.
Additionally, we use local shared objects, known as "flash cookies." These flash cookies function similarly to browser cookies and enable us to remember your visits across our sites.
Key Points About Cookies and Flash Cookies:
- No Unauthorized Access:
- Neither cookies nor flash cookies can be used to access your device or retrieve data from your computer.
- Purpose of Use:
- Cookies and flash cookies are used exclusively for monitoring purposes.
- They track your use of our services and help us record your preferences.
- Advantages of Cookies:
- Monitor website traffic.
- Improve the quality and functionality of our services.
- Streamline your access to services.
- Enhance engagement with our offerings.
- Targeted Advertising:
- Flash cookies and other cookies assist us in displaying more relevant and personalized advertisements tailored to your preferences.
These cookies are essential for enabling users to navigate the website and use its features, such as accessing secure areas or completing financial transactions. Without these cookies, you may not be able to use certain parts of our website efficiently.
These cookies store information gathered during your registration, allowing us to recognize you as a customer and deliver the services you require. Additionally, we use this data to understand your online interests and preferences, which helps improve your experience and enhance your visits to our platforms.
We use cookies to collect information for visitors to our website.
Our servers use three different types of cookies:
- ‘Session-based’ cookies: This type of cookie is only allocated to your computer for the duration of your visit to our website. A session-based cookie helps you navigate our website faster and, if you are a registered customer, allows us to give you information that is more relevant to you. This cookie automatically expires when you close your browser.
- ‘Persistent’ cookies: This type of cookie will remain on your computer for a set period of time for each cookie. Flash cookies are also persistent.
- ‘Analytical’ cookies: This type of cookie allows us to recognize and count the number of visitors to our site and see how visitors use our services. This helps us improve the way our sites work, for example, by ensuring you can log in and find what you are looking for easily.
You make a decision and you always have a choice of whether to accept or decline cookies.
Most web browsers automatically accept cookies, but, if you prefer, you can modify your browser settings to keep control over your cookies.
You can use your web browser to:
- delete all cookies;
- block all cookies;
- allow all cookies;
- block third-party cookies;
- clear all cookies when the browser is closed;
- open a "private browsing"/"incognito" session that allows you to browse the Internet without storing data locally;
- install add-ons and plug-ins to extend browser options.
Where can I find information about managing cookies?
- Information about cookies in Internet Explorer
- Information about cookies in Chrome
- Information about cookies in Firefox
- Information about cookies in Safari
- Information about cookies in Opera
For more information on how to manage cookies through your web browser, please visit www.aboutcookies.org.
You will get access to instructions for deleting and controlling cookies.
We warn you that we are not responsible for the content of external websites, and by disabling cookies you will not be able to use all the features of our website.
You can modify the settings of your Flash Player to prevent the use of flash cookies. The Flash Player’s settings manager lets you adjust your preferences.
Please note that if you decline all cookies in your browser, certain features and services on our websites may not function correctly. For example, we will not be able to save your preferred interface language.
To play real money games on our services, you are required to transfer funds to and from us. We may use third-party electronic payment systems to process these transactions.
By agreeing to this Privacy Policy, you expressly consent to the transfer of your personal information to third parties for the purpose of processing and completing monetary transactions, including where necessary, the transfer of your personal information outside of your country.
We take appropriate steps to protect your privacy when using third-party payment systems.
We reserve the right to conduct security reviews at any time to validate the details you provide during registration and verify your financial transactions. This helps ensure compliance with our Terms and Conditions and applicable laws.
By using our services and agreeing to our Terms and Conditions, you authorize us to use and disclose your personal information to third parties for the purpose of verifying your registration information and service usage. This may include transferring your personal information outside your country.
Security reviews may include, but are not limited to, ordering a credit report or verifying the information you provide against third-party databases.
We recognize the importance of securing your personal information and ensuring its confidentiality, integrity, and accessibility. All personal information that we receive directly from you is stored in an encrypted, password-protected database within our secure network, safeguarded by up-to-date firewall software.
Our Services support SSL Version 3 with 128-bit encryption to ensure the protection of your data.
We also take measures to ensure that our subsidiaries, agents, partners, affiliates, and suppliers adopt adequate security measures.
However, please be aware that transmitting information over the internet may not be entirely secure, and we cannot guarantee the security of your data during transmission.
Our services are not intended for individuals under the age of eighteen (18) or the lawful age in their respective jurisdiction.
By submitting your personal information through any part of our services, you confirm that you are at least eighteen (18) years of age (or the lawful age in your jurisdiction).
We actively monitor and detect attempts by minors to access our services, which may require additional security reviews.
If we become aware that a minor has submitted personal information through our services, we will take immediate steps to remove such information from our records.
Personal information collected by us may be stored and processed in any country where we or our affiliates, suppliers, partners, or agents provide gaming services.
By using our services, you explicitly consent to the transfer of your personal information to countries that may not have the same level of privacy protection as your home country.
We take steps to ensure that our affiliates, partners, and suppliers adhere to the privacy standards set by this Privacy Policy, regardless of their location.
We are not responsible for the protection of any personal information that you provide to third-party websites linked from our services or through our affiliate programs (if applicable), as these sites are independently operated.
Please exercise caution when interacting with third-party websites.
Any data collected by these third parties will be governed by their privacy policies, which may differ from ours.
We are not liable for events beyond our control, including the security of your personal information when you visit websites that are not under our control.
Websites not covered by this Privacy Policy may have different security practices. We encourage you to review their privacy policies when visiting these external sites.
We cannot guarantee the security of your data while it is being transmitted through third-party channels or websites.
By using our services, you voluntarily agree to this Privacy Policy, granting us the right to collect, process, and store your personal information.
This Privacy Policy should be read together with our Terms and Conditions and any other applicable terms published on our platforms.
We may periodically update this Privacy Policy and will notify you of any changes by posting the modified terms on our platforms.
Your continued use of our services after such updates constitutes your acceptance of the changes.
We recommend that you review this Privacy Policy regularly.